Insurance companies promise a lot of things. That they’re faster and cheaper than the next guy. Or that they’ll always be there for you. At Santam, we’ve always said that we do insurance good and proper. Insurance with no ifs, no buts and no maybes. Insurance that looks for reasons to pay you, rather than reasons not to. It’s this commitment that has led to both consumers and brokers voting us the most reliable personal insurer when it comes to paying claims and satisfying their insurance needs.
Santam ranked top performing insurer
The South African Customer Satisfaction Index (SAcsi) is an industry benchmark survey and it has just revealed that for the third consecutive year, Santam is the top insurer in South Africa. That means that when it comes to paying claims, responding to complaints and the overall value we provide, South Africans think we are the best.
What’s more, we are well-loved by brokers too. In 2016, we were voted Personal Insurer of the Year by the Financial Intermediary Association (FIA). So when your broker recommends Santam, it really is his/her preferred choice of insurer.
Value vs. price
Results from the SAcsi survey showed that consumers are not just comparing insurance on price but also on value. We know that when it comes to insurance, cheaper doesn’t always mean better. For example, if you’re buying car insurance based on price alone, you could end up paying more money than you bargained for. If you’re involved in an accident, your excess structure – the amount you have to pay your insurer first in the event of a claim – could put you completely out of pocket. So before you decide, ask yourself if buying cheap insurance is worth it and how likely your insurer is to pay out your claim.
Get insurance good and proper
Santam offers you the opportunity to restructure your insurance policy to suit your pocket and we pay out more money in claims than any other South African insurer.
Santam personal insurance for those times when having an emergency at home or a need someone to drive you home after a night out.
If you lose your phone, laptop or handbag, we also promise to process your claim within eight hours so that you can get back to your life in no time.
To ensure your car, home or business with South Africa’s leading short-term insurer speak to your broker or call us on 0860 444 444.